FAQ

Fast Payment Options Not Suitable? Need a Quote?

If the available fast payment options are not suitable for you and you require a quote, no problem. We can help you in this case as well. Please send us an email containing:

A list of the requested items OR a screenshot of your cart (recommended).
An exact shipping address and billing address.
Your contact information.
If you're from an institution in the EU (not Germany) and need a invoice with reverse charge: The VAT number.

We will promptly provide you with a quote. If it meets your approval, please proceed by sending a purchase order (optional). The invoice will be sent with the shipment of the tools. Please arrange payment through a wire transfer.

Shipment

Lead time for most products: 1-2 weeks

Pick up in our shop

You are also welcome to pick up your order in our store in Tübingen (Germany). Just let us know beforehand and we will arrange a pick-up date. We look forward to your visit!

Custom projects

Do you have an idea but are struggling to realize it? We are happy to help with custom projects and offer individual services or complete projects for CAD modelling, 3D printing and laser cutting. Please reach out and send us an email!